COOKIE POLICY

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control and we cannot accept any liability for the third party’s compliance with its legal obligations. These cookies are likely to be analytical/performance cookies or targeting cookies:

Google Analytics:

Cookie Name: _ga; Purpose: Used to distinguish users; Duration: 2 years
Cookie Name: _ga_<container-id>; Purpose: Used to persist session state; Duration: 2 years

Elfsight:

Cookie Name: elfsight_viewed_recently; Purpose: Used for implementing social platforms on the website; Duration: 15000 (15 seconds)

YouTube: Please refer to YouTube’s own privacy policies.

We may use third parties to provide other services on our behalf, such as our shop and memberships. Please refer to our privacy notice for more information about these as those providers have their own policies relating to privacy, terms of service and cookies.

Our website features a cookie popup so you can edit your preferences at any time:

Decline all: allows visitors to reject all non-essential cookies
Manage cookies: allows visitors to customise their cookie preferences

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can find out more information about the cookies Squarespace uses on this site in its guides and below.

Necessary and required cookies

Name	Purpose and duration
_acloggedin	Supports login by Acuity Scheduling client if the client has an account January 1, 2025
ACUITY_CART	Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity Only applies to the new scheduler Type: localStorage No expiration
_client_acloggedin	Supports login by Acuity Scheduling client if the client has an account January 1, 2025
_dd_cookie_test	Tests if cookies are supported Expires instantly
_dd_s	Tracks browser errors Four hours
_dd_site_test	Tests if cookies are supported Expires instantly
_grecaptcha	Helps reduce spam in Acuity Scheduling Type: localStorage No expiry
_ssid	Remembers devices for anti-fraud purposes Four years
CART	Shows when a visitor adds a product to their cart Two weeks
CHECKOUT_WEBSITE	Identifies the correct site for checkout when checkout on your domain is disabled Session
client_username	Remembers a logged in Acuity Scheduling client's username between visits One year
clientUser	Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients 30 days
Commerce-checkout-state	Stores state of checkout while the visitor is completing their order in PayPal Type: sessionstorage Session
Crumb	Prevents cross-site request forgery (CSRF) Session
hasCart	Tells Squarespace that the visitor has a cart Two weeks
Locked	Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. Session
orderStatusSessionToken	Authenticates a visitor who logs into an order status page. One year
PHPSESSID	Securely authenticates a visitor during their checkout in Acuity Scheduling One month
RecentRedirect	Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO. 30 minutes
remember_client	Remembers Acuity Scheduling client’s login details if they have an account 365 days
siteUserCrumb	Prevents cross-site request forgery (CSRF) for logged in site users Three years
SiteUserInfo	Identifies a visitor who logs into a customer account Three years
SiteUserSecureAuthToken	Authenticates a visitor who logs into a customer account Three years
squarespace-announcement-bar	Prevents the announcement bar from displaying if a visitor dismisses it Type: localStorage Persistent
squarespace-likes	Shows when you've already "liked" a blog post Type: localStorage Persistent
squarespace-popup-overlay	Prevents the promotional pop-up from displaying if a visitor dismisses it Type: localStorage Persistent
squarespace-video-player-options	Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace Type: localStorage Persistent
ss_performancecookiesAllowed	Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies 30 days
ss_marketingcookiesAllowed	Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies 30 days
ss_sd	Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions Session
Test	Investigates if the browser supports cookies and prevents errors Session
TZ	Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences. Type: localStorage Persistent

Analytics and performance cookies

Cookie Name	Duration	Purpose
ss_cid	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site